- Credit and debit cards: VISA, MasterCard, American Express, among others. You can also choose to pay with Amazon Pay, Google Pay, Apple Pay, among others.

All transactions are secure, we use Secure Socket Layer (SSL) technology to protect and encrypt the data you send us over the Internet.

- Zelle and Venmo.

If there is any problem with the payment, you can contact us via WhatsApp and we will be happy to help you.

You can also place your order via WhatsApp if you prefer.

We work with limited stock. If an item is out of stock when you place your order, we’ll notify you right away and issue a full refund. 

You can also pre-order or customize some of our pieces, chat with us!

• Avoid direct contact with perfume, lotion, or sprays—apply them first, let dry, then wear your jewelry.
• If exposed, rinse with warm water and dry with a soft cloth.
• Water safe – you can swim with most pieces, just rinse after and dry well.
• Store in a dry place, like a pouch or jewelry box.
• Clean gently with a soft, non-abrasive cloth (no polishing cloths on gold-plated items).
• Fine Jewelry & Sterling Silver can be polished. Enamel pieces need extra care—avoid chemicals and rinse if needed.

Click here to read more about the care of our jewelry pieces.

Of course. In our menu you will find a section called “custom”, there you can contact us so we can customize your piece.

You can find our pieces in our partner stores in Miami and New Jersey. Click here for a list of our cross-country stockists.

Yes! All of our pieces are handmade and carefully inspected, but if your jewelry needs a repair due to a manufacturing issue, we offer complimentary repairs within the first year after purchase. Contact us with a photo of the damage via email or WhatsApp to coordinate.

We currently ship within the United States. 

We offer flat-rate shipping of $15 to all locations within the United States, but if your purchase is over $250, shipping is free!

Shipping times vary by location but typically range from 1 to 8 business days. Pre-orders are shipped within 2 to 4 weeks.

Since our products are unique and made-to-order, all sales are final, and we do not accept general returns.

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect. Email us at zalvage.official@gmail.com or message us via WhatsApp at +1 (786) 505-2560. We’ll evaluate the issue and find the best solution for you.

Yes. We offer a 3-month warranty for manufacturing defects or damage that goes beyond normal wear and tear. If a replacement is needed, we’ll provide the same model (if available), or a similar one of equal value.

Yes. We accept exchanges within 5 days of receiving your order, as long as the item is unused, in its original packaging, and in perfect condition. Shipping costs for exchanges are not covered by Zalvage. If the new item is higher in value, you may pay the difference. If it’s lower, you’ll receive store credit with no expiration date.

Note: Custom orders are not eligible for return or exchange.

Yes. All of our pieces are handmade and carefully inspected, but if your jewelry needs a repair due to a manufacturing issue, we offer complimentary repairs within the first year after purchase. Contact us with a photo of the damage via email or WhatsApp to coordinate.

For wholesale inquiries, please email: zalvage.official@gmail.com or message us via WhatsApp at +1 (786) 505-2560

For press inquiries, please email: zalvage.official@gmail.com or message us via WhatsApp at +1 (786) 505-2560